Soft Skills

This program is aimed at those who require English skills for the present or in the future, but also want to deepen their understanding of foreign cultures, and obtain more effective communication skills. We offer training tailored to the needs of each company and the English ability of each learner.

We plan case studies and role playing exercises (e.g. meetings, presentations, etc.) and customize the program materials based on the needs of each company. We’re also able to cater to your requirements on the length of a program and the number of learners.

Soft Skills Training Overview

Training Topic Training Outline

(The following are sample contents and can be customized to suit your needs)

Meeting & Teleconferencing Skills
  • Communicating your opinions clearly
  • Advice and hints for teleconferencing
  • How to interrupt a meeting in progress
  • Facilitation skill fundamentals
  • Teleconference roleplaying with groups divided into different rooms (practical format)
  • 2-day training period (recommended participants: 8-10 learners per class)
Assertiveness Communication
  • The meaning and purpose of assertiveness
  • Where it’s useful (why it’s necessary)
  • The difference between passive and aggressive
  • 2-day training period (recommended participants: 8-10 learners per class)
Negotiation Skills
  • Fundamentals and application of negotiation skills
  • The mindset and methods that achieve Win-Win-Win outcomes
  • Strategically grasping your partner’s needs
  • 2-day training period (recommended participants: 8-10 learners per class)
Logical Thinking & Presentation Skills
  • Presentation performance (delivery skills)
  • How to produce logical sentences (pyramid logic)
  • 5 Steps – a logical approach to problem-solving
  • 2-day training period (recommended participants: 8-10 learners per class)
International Networking
  • Understanding foreign cultures (home country and foreign country)
  • Communication techniques taught through culture maps
  • What is globally effective communication?
  • Why do conflicts of opinions arise?
  • 2-day training period (recommended participants: 8-10 learners per class)
Persuasive and Presentation Skills
  • How to speak persuasively
  • Two approaches to discussions (logical and deductive inference)
  • Pyramid logic
  • 2-day training period (recommended participants: 8-10 learners per class)
Email Writing Skills
  • Effective email communication methods
  • Writing emails, from fundamentals to application
  • Homework with feedback and correction from the instructor
  • Customized practice, from apologies to making requests
  • 2-day training period (recommended participants: 8-10 learners per class)
Global Communication Skills
  • Understanding foreign cultures, presentation skills, meeting skills
  • Business meeting roleplay with multiple instructors
  • Strategic communication mentality
  • 2-day training period (recommended participants: 8-10 learners per class)

* Please contact us in regards to the language to be used in the training sessions.
* Other types of training can be provided based on required content. Please contact us for details.

For inquiries, please contact our Corporate Sales department at pj.corporate@pearson.com.

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